{"product_id":"phone-essentials","title":"Phone Essentials","description":"\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eGain practical tools and proven strategies for answering phone calls at your pregnancy center, helping you build trust, respond with compassion, and guide clients toward making an appointment with your center.\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe first phone call to a pregnancy center is a pivotal moment for a client who may be considering abortion. They are often overwhelmed, afraid, and searching for information now. In this course, you will learn how to confidently and compassionately handle these important conversations. We'll unpack practical tools and realistic scenarios to help sharpen your skills for listening well, ask thoughtful questions, respond to difficult situations, and effectively explain the benefits of coming into your center. Every phone call and every client is different, and this training will equip you to navigate each situation with clarity, care, and compassion.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePrerequisites:\u003c\/strong\u003e none\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eTime frame:\u003c\/strong\u003e self-paced\/open enrollment\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePrice:\u003c\/strong\u003e $19.95\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003c\/h3\u003e","brand":"Care Net Store","offers":[{"title":"Default Title","offer_id":47560944386197,"sku":"PE2026","price":19.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0745\/4012\/2261\/files\/PEProductimages7.jpg?v=1783953476","url":"https:\/\/store.care-net.org\/products\/phone-essentials","provider":"Care Net Bookstore","version":"1.0","type":"link"}