Privacy policy

Effective Date: January 1, 2026
Last Updated: January 1, 2026

Quick Summary

At Care Net, we respect your privacy. When you shop at The Care Net Bookstore, we collect basic personal information (like your name, address, and email) to process your orders and provide a smooth shopping experience. We never sell your data. We may send you marketing emails if you opt in, and you can unsubscribe at any time. Your payment information is securely processed through Shopify — we never see or store your full payment details.

1. Overview

This Privacy Policy explains how Care Net ("we," "us," or "our") collects, uses, and shares information when you visit or make a purchase from store.care-net.org (the "Site"). We take your privacy seriously and comply with applicable privacy and data protection laws.

2. Information We Collect

Information You Provide:

  • Name
  • Billing and shipping addresses
  • Email address
  • Phone number (if provided for order communication)

Automatically Collected Information:
When you browse our Site, we automatically collect:

  • Device and browser details (IP address, type, version)
  • Time zone and language preferences
  • Pages or products you view and how you interact with the Site

Payment Information:
We process payments securely through Shopify Payments and other trusted payment processors. We do not store or have access to your full credit card information.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate about your purchase or account
  • Provide customer support
  • Send updates, offers, and marketing emails (only if you opt in)
  • Improve our Site and user experience
  • Comply with legal, tax, and reporting obligations

Marketing Emails:
If you choose to subscribe, we may send newsletters or promotional offers. You can unsubscribe at any time using the link in any email or by contacting us at info@care-net.org.

4. Sharing Your Information

We share your information only with service providers who help us operate our online store, such as:

  • Shopify (store platform and payment processor)
  • Shipping carriers (for order delivery)
  • Email and marketing tools (for opt-in subscribers)

We do not sell or rent your information to any third parties.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your shopping experience and analyze Site performance. You can adjust your browser settings to refuse cookies, though some features of the Site may not work properly if you do.

6. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes outlined here or as required by law. You may request deletion of your personal data by contacting us at info@care-net.org.

7. Your Rights

Depending on your location, you may have rights to:

  • Access and obtain a copy of your data
  • Request corrections or deletion
  • Withdraw consent for marketing communications

To exercise your rights, please contact us at info@care-net.org.

8. Security

Your data is protected using industry-standard encryption and secure hosting via Shopify. While no system is completely secure, we take reasonable measures to safeguard your information.

9. Third-Party Links

Our Site may link to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before sharing personal information.

10. Children's Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons. Updates will be posted here with a revised "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Care Net
Email: info@care-net.org
Mailing Address: 44180 Riverside Pkwy, Suite 200, Lansdowne, VA, 20176