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Phone Essentials

Phone Essentials

$19.95

Gain practical tools and proven strategies for answering phone calls at your pregnancy center, helping you build trust, respond with compassion, and guide clients toward making an appointment with your center.

The first phone call to a pregnancy center is a pivotal moment for a client who may be considering abortion. They are often overwhelmed, afraid, and searching for information now. In this course, you will learn how to confidently and compassionately handle these important conversations. We'll unpack practical tools and realistic scenarios to help sharpen your skills for listening well, ask thoughtful questions, respond to difficult situations, and effectively explain the benefits of coming into your center. Every phone call and every client is different, and this training will equip you to navigate each situation with clarity, care, and compassion.

Prerequisites: none

Time frame: self-paced/open enrollment

Price: $19.95

FAQ's

Can I purchase a course seat for someone else?
Yes! You'll receive an email following your purchase with a link to a form to fill out so we know where to send your cohort invite. If you are buying a course seat on someone else's behalf, please include their information including email address in that form so we can send their invite to join the course directly to them.

I'm not sure which course I should take. Can I talk to someone?
Yes! An academic advising appointment with our Care Net University team would be perfect for you. Fill out this form to get connected with the team, we'd love to help.

$19.95

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